![]() ![]() Tip: Save time with the global capture hotkey and presets. ![]() Feel free to contact Dropbox support about this. The capture opens in the Snagit Editor where you can preview, edit, and share the capture. Many people are confused by this, so obviously Dropbox does not make its changes to the system configuration transparent enough. For this reasons, it registers the PrntScreen key and Greenshot is no longer notified when you hit the key. Newer versions of Dropbox come with a feature that copies screenshots to your Dropbox account. This could basically be any software that considers itself good for handling screenshots, but in most of the cases we hear of, the problem is caused by Microsoft OneDrive or Dropbox.Īre you using OneDrive? Look for "Auto save" in OneDrive's settings dialog and uncheck the "Automatically save screenshot." option and you should be fine.Īre you using Dropbox? Several users reported similar problems after installing Dropbox or updating it. Most probably, this is due to other software reserving the PrntScreen key. Assign the desired hotkey to a preset or as the global capture hotkey.My PrntScreen key no longer works with Greenshot.Check or uncheck the Allow Snagit to override other hotkey assignments option. How to fix Unable to register Snagit Capture Hotkey with Print Screen is set as the Global Capture hotkey.Resolve this issue The Snagit capture hotkey is.Select File > Capture Preferences > Hotkeys tab.This hotkey will not be available for use in Snagit. Click No to allow the other program to continue using the hotkey.If Snagit Editor and the Capture Window are closed, your computer reverts back to the original hotkey assignment until you open Snagit again. When I reboot it is set back to X Is there a way to permanently disable this I dont want it set. Then, use your mouse to click and drag to select the area you want to. SnagIt 2018.1.1 build 924 - In the Snagit Capture Preferences I set the show/hide snagit hotkey to None. Click Yes for Snagit to override the hotkey assignment and allow Snagit to use this hotkey. First, press the Control + Shift +Print Screen keys on your keyboard to select the region. ![]() This commonly occurs when the Print Screen key is assigned to OneDrive or Dropbox. Enable or disable the checkmark before Allow Snagit to override other hotkey assignments. In the Snagit Capture screen, choose Capture Preferences from the File list. Or you can do as the following paragraphs show. Also, note you do not have to check the the Ctrl, Shift, or Alt options. You can set the Print Sceen key in the drop down. Choose the Hotkeys tab and then use the options in the top, Global capture, menu to select the key or sequence of keys youd like to use to start a capture. In version 13.0.2 or later, Snagit can override the assigned hotkey if the hotkey is in use by another program. Click Yes to override the assigned Snagit hotkey. In the Capture Window click the preferences gear > Preferences. I hope this resolves your issue, if not, it would be helpful if you could provide more info about the hotkeys youre currently using for your quick capture as well as any other Presets you may have set. These messages may appear when this occurs: If you have Num 2 set as a capture hotkey this may be the culprit that is causing your down arrow to bring up your quick capture. Some programs can assign the Print Screen key and prevent Snagit from using it as a hotkey. If you have Windows 11 and Print Screen is bringing up the Windows Snipping tool, please see these instructions. ![]()
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